Note that a conflict may cause other issues in addition to not letting Jetpack connect, so monitor for anything else not working properly. If Jetpack connects, you can turn your plugins back on, one by one to make sure everything keeps working. To rule out a plugin conflict, disable all other plugins and keep Jetpack active, then try connecting again. Sometimes other plugins can create a conflict with Jetpack that blocks it from connecting to.
#EASE DIAGNOSTICS NOT CONNECTING HOW TO#
If you are having issues with the Jetpack connection and you are using Cloudflare, check how to use Jetpack and Cloudflare together. You can follow these instructions to accomplish it: Sometimes you need to reset your connection between your hosting server and our services. Check with your host to make sure the PHP XML extension is installed and active on your server. PHP needs the XML extension in order to parse XML, which Jetpack needs to properly communicate with your site. If something is off with your xmlrpc.php file, please contact your hosting support for assistance in getting that file working properly. If it is not, you can replace it by reinstalling the core of WordPress (or ask your hosting support to). Note that, as in our example, your xmlrpc.php file must be in the home directory of your WordPress install. Please check here how to fix it before you continue. If you have blank lines or extra content in XML-RPC, you will receive an error.
#EASE DIAGNOSTICS NOT CONNECTING FREE#
Please feel free to compare yours to this working example. The message should look exactly the same, without any spaces or line breaks. XML-RPC server accepts POST requests only. This page should return the following message: Check /xmlrpc.php (replacing with your actual domain in your browser’s address bar).You can perform two checks here, and both of them should work: This page will run a number of different checks and provide both critical information about your WordPress configuration as well as any items that may require your attention.
Visit the Error Messages page to see the most common errors, as well as what they mean and how to resolve them.Ĭheck your site’s health status under Tools > Site Health. Seeing an error message when trying to connect Jetpack or in the Jetpack Debug tool above? The Jetpack Debug will identify any issues with the connection. If it is, follow the instructions there to fix the issue. You can learn more about why it’s important to have your account connected to Jetpack here.Ĭheck if the error you received is listed on this page.
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